Privacy Policy — Cellosophy

Cello Loft LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit cellosophy.com and use our services.

Personal information

Information you voluntarily provide:

• Name and email when you create an account
• Payment information for purchases (processed by Stripe)
• Communication preferences and contact messages
• Profile data for teachers in our directory

Automatically collected

• Device and browser information
• IP address and approximate location
• Pages visited and time spent
• Referring website

We use your information to:

• Provide and maintain our services
• Process transactions and send related information
• Send marketing communications (with your consent)
• Respond to inquiries and support requests
• Improve the website and services
• Protect against fraud and unauthorized access

We do not sell your personal information. We share data only with service providers (Stripe, Supabase, MailerLite), with teachers when you enroll using their code, and when required by law.

We use cookies and similar technologies to keep you logged in, remember preferences, analyze traffic (PostHog), and improve your experience. You can control cookies through your browser settings.

We implement appropriate measures to protect your personal information. No method of transmission over the internet is 100% secure, but we use industry-standard practices to keep your data safe.

You have the right to access, correct, delete, opt out of marketing, and export your data. Contact privacy@cellosophy.com to exercise any of these rights.

Our services are intended for users aged 13 and older. We do not knowingly collect information from children under 13 without parental consent.

We may update this policy from time to time. Material changes will be posted on this page with an updated date.