Cello Loft LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cellosophy.com and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
Name and email address when you create an account
Payment information when you make a purchase (processed securely by Stripe)
Communication preferences and content when you contact us
Profile information for teachers in our directory
Automatically Collected Information
When you visit our website, we automatically collect:
Device and browser information
IP address and location data
Pages visited and time spent on pages
Referring website information
3. How We Use Your Information
We use your information to:
Provide and maintain our services
Process transactions and send related information
Send you marketing communications (with your consent)
Respond to your inquiries and support requests
Improve our website and services
Protect against fraud and unauthorized access
4. Information Sharing
We do not sell your personal information. We may share your information with:
Service Providers: Third parties that help us operate our business (e.g., Stripe for payments, Supabase for authentication, MailerLite for emails)
Teachers: If you enroll with a specific teacher, we share necessary information with them
Legal Requirements: When required by law or to protect our rights
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
Keep you logged in
Remember your preferences
Analyze website traffic (using PostHog)
Improve user experience
You can control cookies through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Export your data
To exercise these rights, contact us at privacy@cellosophy.com.
8. Children's Privacy
Our services are intended for users aged 13 and older. If you are under 13, please have a parent or guardian create an account on your behalf. We do not knowingly collect information from children under 13 without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us: